Order Fulfillment/ Shipping Process

Order Fulfillment Process

  1. Art enthusiast place an order.
  2. Order Information processed in 1-2 days.
  3. Artist(s) will begin to handcraft the artwork, 7-10 days.
  4. Preview of the artwork email, which consists of photos and videos of the artwork.
  5. Art enthusiast may make final adjustments/modifications and approve for shipping.
  6. Artwork is professionally packaged and readied for shipping.
  7. Shipped and email will be sent with tracking information.
  8. The artwork successfully arrives and is ready to elevate your space!

Shipping Process

We are proud to serve all art enthusiasts around the world and guarantee to ship it to anywhere and everywhere with a valid address! Your artwork will be professionally packaged to ensure that it will arrive at your location in pristine condition. Best of all this is all included in your order, no additional shipping fee!

Canvas Artwork

Canvas will be rolled and shipped in a hard-dent resistant tube to ensure protection. Once you have received the artwork, it is ready to be framed by a professional!

Framed Artwork

Small framed artwork will be shipped well padded in a sturdy cardboard box. This is done professionally to ensure it arrives safely to your location in pristine condition.

Large framed artwork will be shipped in a wooden crate. It is well padded and placed firmly in the crate to ensure its limited movement during the shipping. This is also done by a professional to ensure it arrives safely to your location in pristine condition.


Please contact us at service@zellycollection.com should you have any additional questions about the order fulfillment or shipping process.

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